This place suits me perfectly with great amenities like a fitness center, free airport shuttle, and friendly 24-hour reception. I appreciated the staff returning my forgotten belongings on my first stay. Highly recommend it!

Had a great time with friends visiting the Seneca Park Zoo and enjoying a game at Frontier Field. The staff was friendly, and the breakfast options were solid. Plenty of parking available, so no worries there. Would recommend for a fun weekend trip!

One downside was the strong smell of cigarette smoke in the hallways, which was pretty off-putting.

The King room was super clean and spacious. I was impressed with how fresh everything felt. The bed was extremely comfortable, and honestly, I slept like a baby. The bathroom had shampoo and shower gel, which was nice. I liked the mini-fridge too. Just a heads up, the Wi-Fi was a bit slow. Overall, a great experience!

cozy stay with incredibly friendly staff and early breakfast options

Friendly staff, comfy beds, excellent airport shuttle.

The room was clean and spacious, with easy access to the airport. Loved the convenient parking and relaxing alcove on the second floor for reading!

Felt so comfortable, no complaints whatsoever.

We stayed for one night after arriving at Rochester airport late, and the shuttle service made everything smooth. I loved lounging by the relaxing alcove upstairs and enjoyed a refreshing workout in the fitness center. The only hiccup was the surrounding area could use a little sprucing up, but overall, it was a great stay! 😊

The continental breakfast was impressive with many options. The room was clean and had a comfortable bed. Shuttle service to the airport was efficient. The staff was friendly and attentive. I enjoyed my stay.

I stayed at the Best Western in Rochester for one night before an early flight. The staff was incredibly responsive and friendly, which made checking in a breeze. The free shuttle to the airport runs 24 hours, a real lifesaver for an early morning departure. My room had a comfortable bed and was clean, though the decor was a bit outdated. I did have some issues with the bathroom. there were mildew stains and peeling wallpaper, which detracted from the overall appearance. The breakfast selection was decent, but it could use a bit more variety. I appreciated the convenient location across from the airport, though I could hear a few planes landing, it wasn’t too disturbing. There was one frustrating experience when I noticed the hot water was out one morning, making my shower less than pleasant. Would consider staying again for the price and location, but some renovations would really help improve the overall experience.

i had a wonderful stay at best western. the hotel is right in front of the airport, making it super convenient. everything was clean and fresh, and the staff was really friendly. i loved the comfortable king room and the yummy continental breakfast with so many options. also, the gym was a nice bonus!

100% recommend

The hotel had a welcoming atmosphere with clean, spacious rooms, and the staff were incredibly attentive, making my stay comfortable. The easy access to the airport shuttle was a big plus for a senior traveler like me.

Improve accessibility for senior guests in common areas.

The rooms were impressively clean and the staff was friendly, making for a pleasant atmosphere. Notably, the location near the airport is convenient, though the noise from flights can be disruptive. A couple of small improvements could enhance the overall experience, but I might consider coming back.

would love to stay here again

The room was a double with two double beds, really clean and comfy. It had air conditioning, a flat-screen TV, a fridge, and even a coffee maker. The fitness center was a nice touch. Breakfast featured hot items like scrambled eggs and bacon. A great selection of pastries. Shuttle was super convenient to the airport.

I had an amazing stay! The breakfast options were delightful, way more than I expected. The cleanliness of the room was top-notch, and the renovated beds were so comfortable! I’ll definitely come back.